Privacy Policy
Last updated: [03/05/2026]

At Scharisse Moreno Realtor, we respect and protect the privacy of users who visit our website realtorscharisse.com.

1. Information We Collect

We may collect the following personal data when users interact with our website, forms, or contact channels:

  • First and last name

  • Email address

  • Mobile phone number

  • Information submitted through contact forms

  • Technical data such as IP address, browser type, device information, and pages visited

We may also collect information through cookies and similar tracking technologies to improve website performance and user experience.

2. How We Use Your Information

The information collected may be used to:

  • Respond to inquiries about properties or real estate services

  • Contact users regarding rental opportunities or property listings

  • Send communications via email, phone calls, WhatsApp, or SMS

  • Schedule appointments or consultations

  • Provide customer support and follow-up communications

  • Improve our website, services, and user experience

  • Comply with legal and regulatory obligations

3. SMS and Mobile Communications (Opt-In)

By submitting your phone number through our website forms, you consent to receive communications from ProTrust Realty Management LLC via:

  • SMS (text messages)

  • Phone calls

  • WhatsApp messages

These communications may include responses to inquiries, appointment confirmations, and information related to real estate services.

Message and data rates may apply depending on your mobile carrier.

Users may opt out at any time by replying STOP to SMS messages or by contacting us directly.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and understand how visitors interact with the site.

Cookies may collect information such as:

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

Users may choose to disable cookies through their browser settings, although this may affect certain website functionalities.

5. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, loss, or alteration.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Sharing of Personal Information

We do not sell, rent, or trade personal data.

Information may be shared only with trusted technology providers necessary for operating our services, such as:

  • CRM platforms

  • marketing automation tools

  • website hosting services

  • communication services (email, SMS, or WhatsApp)

All providers are required to maintain the confidentiality and security of personal information.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

7. User Rights

Users have the right to:

  • Access the personal data we hold about them

  • Request correction of inaccurate information

  • Request deletion of their personal data

  • Withdraw consent for marketing communications

To exercise these rights, users may contact us at:

[email protected]

8. Acceptance of This Policy

By using this website or submitting personal information through our forms, users acknowledge that they have read and agree to this Privacy Policy.